Piagmasunie Privacy Policy

Effective Date: January 8, 2025

At Piagmasunie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you visit our website piagmasunie.com or make a purchase with us. By using our website and services, you consent to the practices outlined in this policy, which is effective as of 28/12/2024.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with us in other ways. The types of personal information we collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information.
  • Technical Information: IP address, browser type, operating system, device information, and browsing behavior on our site.
  • Payment Information: Credit card details, billing address, and other information required to process payments.

This information is collected to enhance your shopping experience and to process your orders efficiently.

2. How We Use Your Information

The personal information we collect is used for various purposes, including but not limited to:

  • Processing Orders: We use your information to process and fulfill your orders, including payment processing, shipping, and delivery.
  • Customer Support: To respond to your inquiries, provide assistance, and handle returns or exchanges.
  • Marketing and Communications: With your consent, we may send promotional emails, offers, and updates related to new products, sales, and special promotions.
  • Improving Our Website: We may use the information to understand how customers interact with our site, enabling us to enhance user experience and optimize our content.

We will never sell, trade, or share your personal information with third parties, except as necessary to fulfill your order (such as with shipping carriers and payment processors).

3. How We Protect Your Information

We take the protection of your personal information seriously and implement various security measures to safeguard it:

  • Encryption: We use Secure Socket Layer (SSL) encryption to ensure that your payment and personal information is transmitted securely.
  • Secure Servers: All sensitive information, including payment data, is stored on secure servers protected from unauthorized access.
  • Payment Processors: We work with trusted third-party payment processors to handle your payment details securely, ensuring that we never store your credit card or bank account information.

While we take every reasonable measure to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about how you interact with our website. This helps us provide a better user experience and allows us to offer personalized content and ads. Cookies are small text files stored on your device that track your activity on the site.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some website features may not function properly if cookies are disabled.

5. Third-Party Services

We may share your information with third-party services to facilitate our operations, such as:

  • Payment Processors: We work with trusted companies like PayPal, Stripe, and credit card processors to handle payments securely.
  • Shipping Providers: We share necessary order details with shipping carriers to ensure timely delivery of your products.
  • Email Marketing Providers: If you subscribe to our newsletter or promotional emails, we use email marketing platforms like Mailchimp to send updates.

These third-party providers are obligated to keep your information confidential and secure. We do not sell your personal information to third parties for marketing purposes.

6. Your Rights and Choices

As a customer, you have several rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you. If you would like to review, correct, or update any of your personal details, please contact us at info@piagmasunie.com.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
  • Deletion: If you no longer wish for us to retain your personal information, you can request deletion of your data, subject to legal obligations.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing your orders and complying with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Piagmasunie does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

We value your trust and are dedicated to protecting your privacy while providing an exceptional shopping experience.