Piagmasunie Shipping Policy

Effective Date: January 8, 2025

Welcome to Piagmasunie! We are dedicated to providing a smooth and efficient shipping experience for all of our customers. By placing an order with us, you agree to the following shipping terms. Please take a moment to read through our Shipping Policy, which is effective as of 28/12/2024.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs. The delivery times for orders placed on piagmasunie.com may vary based on the shipping method chosen and the destination. Estimated delivery times are provided during checkout and will depend on the selected shipping carrier.

  • Standard Shipping: Delivery within 5-7 business days (within the U.S.)
  • Expedited Shipping: Delivery within 2-4 business days (within the U.S.)
  • International Shipping: Delivery times for international orders may vary, typically taking 7-15 business days depending on the destination country and customs processing.

Please note that these timeframes are estimates and may be subject to change based on factors such as weather, holidays, or delays caused by third-party carriers.

2. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. When checking out, the shipping fee will be clearly displayed before you finalize your purchase. We offer free shipping on orders over a certain value (please check the website for specific promotions or offers).

For orders that do not meet the criteria for free shipping, the shipping costs will depend on the size and weight of the products, as well as the chosen delivery method.

3. Order Processing

All orders placed on piagmasunie.com will be processed within 1-2 business days of receiving payment, excluding weekends and holidays. Orders placed after business hours or on weekends will begin processing the following business day.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, which you can use to monitor the delivery status of your package.

4. Shipping Restrictions

We currently offer shipping to all U.S. states and select international destinations. However, some products may be restricted from being shipped to certain regions due to local regulations. If we are unable to ship to your location, you will be notified at the time of checkout.

5. International Shipping

We are pleased to offer international shipping to select countries. International customers are responsible for any customs duties, taxes, and import fees that may be charged upon arrival in their destination country. These charges are the responsibility of the customer and are not included in the shipping fee calculated at checkout.

Please be aware that international shipping times can vary, and we are not responsible for delays due to customs clearance or other unforeseen circumstances.

6. Order Tracking

Once your order is shipped, you will receive an email with a tracking number that you can use to track your shipment. Tracking is available for most domestic and international orders.

If you encounter any issues with tracking or have questions about the status of your shipment, please reach out to our customer service team at info@piagmasunie.com or (360) 379-5654, and we will assist you promptly.

7. Shipping Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delivery delays or issues caused by incorrect or incomplete addresses. If you notice an error with your shipping address after placing your order, please contact our customer service team immediately at info@piagmasunie.com or (360) 379-5654 to make necessary corrections.

8. Shipping Damages

We take great care to pack your items securely for shipment. However, if your order arrives damaged, please contact us within 48 hours of receiving your package. Provide us with your order number and photos of the damaged items and packaging, and we will work with you to resolve the issue, which may include issuing a refund, replacement, or repair, depending on the situation.

9. Delayed Shipments

While we strive to ship all orders as quickly as possible, there may be occasional delays beyond our control, such as during peak shopping seasons, weather-related disruptions, or shipping carrier issues. If your shipment is delayed, we will notify you and provide updates as we receive them from the carrier.

If you have not received your order within the estimated delivery time, please contact us at info@piagmasunie.com or (360) 379-5654, and we will assist you in locating your package.

10. Contact Information

If you have any questions regarding our shipping policy or need assistance with your order, please don’t hesitate to reach out to us:

We are here to ensure that your shopping experience with Piagmasunie is smooth and enjoyable. Thank you for choosing us as your trusted destination for affordable home appliances!